We deliver to all of UK and internationally. If you come across an error when you enter your delivery country, please contact us on firstname.lastname@example.org.
Your tracking details will be included in your shipment email. Please note, the tracking number can take up to 24 hours to activate and show tracking history.
Unfortunately, we do not deliver to PO boxes currently.
Yes, we offer next day delivery to UK based customer’s only. To qualify, the order should be placed between Monday – Friday, before 2pm
Yes, please input your delivery address on the check-out page. Your delivery address does not need to match your billing address.
If your parcel is showing as delivered, please check the delivery note on the courier’s tracking page for any detail regarding where the parcel was delivered and check with your neighbours. However, if you still are unable to locate your parcel, please contact us.
We deliver by courier and all parcels must be signed for. If you’re not at home when the courier attempts to deliver, they will leave the parcel with a neighbour or arrange a redelivery. They will leave a card with a contact telephone number to call to rearrange your delivery. Any unclaimed parcels will be sent back to our warehouse, and you will be issued with a refund. Please allow up to 14 days for the refund to be processed back onto your card.